Knowledge base

    Obtaining a Fiscalisation 1.0 certificate

    This guide explains how to obtain a digital certificate for fiscalisation of final consumption (Fiscalisation 1.0) through Fina.

    A fiscalisation certificate is required to electronically sign invoices and submit them to the Tax Administration's system.

    Prerequisite

    If your company has never had any type of Fina digital certificate, first prepare the following documents:

    An extract from the relevant register of business entities

    No older than 6 months • Prepare 1 copy

    A Croatian Bureau of Statistics notice of classification by NKD activity code and registration number

    Legal entities only • Prepare 1 copy

    A copy of the identity card or passport of the person authorised to represent the business entity

    Prepare 1 copy

    Note: A copy of the authorised representative's identity card or passport is required when a certificate is first issued, when a new authorised person signs the documents, or when the authorised person has been issued a new identity card.

    Pay the certificate issuance fee

    Before completing the forms, pay the certificate issuance fee:

    Fina's business account:HR4223900011100017042
    Amount:EUR 49.78
    Payment model:HR05
    Payment reference:7544103-OIB of the entity subject to fiscalisation

    Note: In the payment reference, P1 (7544103) is fixed; enter the OIB of the entity subject to fiscalisation in P2.

    1

    Download and complete the forms

    Download the appropriate forms from Fina's website, depending on how you will submit the documents:

    For digital submission through the Online Document Submission Service (OSPD)

    • Application for a fiscalisation certificate
    • Agreement for certification services for business entities — application certificates (OSPD)
    • Proof of payment of the certificate issuance fee (bank confirmation of payment)
    • A copy of the identity card (front and back) or passport of the person who will be the certificate custodian

    For submission in person at a Fina branch

    • Application for a fiscalisation certificate
    • Agreement for certification services for business entities — application certificates (2 copies)
    • Proof of payment of the certificate issuance fee (bank confirmation of payment)
    • A copy of the certificate custodian's identity card or passport
    Download the forms at Fina.hr
    2

    Sign the documents

    Digital submission requires documents to be signed with at least an advanced electronic signature based on a qualified certificate.

    Signing the agreement and application

    To electronically sign the agreement and application, you can use:

    web.epotpis.rdd.hr

    You can sign using the Certilia mobile app or a Fina USB token.

    3

    Submit the completed documents

    Note: Always attach the bank confirmation of payment of the certificate issuance fee.

    Digital submission

    Upload the completed, electronically signed documents to the Online Document Submission Service (OSPD).

    Submission in person

    Find your nearest Fina branch and submit the documents in person.

    Recommendation: We recommend completing the entire procedure online through the OSPD portal.

    4

    Download the fiscalisation certificate

    Once the documents have been processed, the certificate custodian will receive activation details:

    If the custodian has been identified in person

    Activation details arrive separately by email and SMS. Combine the details you receive to download the certificate online from the certificate download portal.

    If the custodian has not been identified in person

    The certificate custodian must collect the activation details in person at a Fina registration office.

    Good to know

    • • When downloading the certificate, remember the password you create for the p12 file — only you know it
    • • The fiscalisation certificate is valid for a limited period and must be renewed in time

    Next step for SmartAccount users

    After downloading the certificate, share the p12 certificate file and password with us so we can activate Fiscalisation 1.0 for your account. Please contact us with the certificate and password after downloading them.

    Official instructions

    Find detailed instructions and all the required forms on Fina's official website:

    Obtaining a fiscalisation certificate — Fina.hr

    For further questions, please contact us.