Frequently asked questions

SmartAccount provides accounting services and advice to Croatian businesses. Access to our platform is included in the accounting service.

We work with micro, small and medium-sized companies and sole traders. We also provide accounting support to businesses with international operations, including technology and SaaS companies.

We work with clients throughout Croatia. We exchange documents electronically and agree on how to communicate when we start working together.

We keep your books, process payroll and prepare tax returns and financial statements. We agree on the scope of the service based on your business and accounting needs.

1. 01

   Initial meeting

   We discuss your business and accounting needs.

2. 02

   Proposal

   We agree on the scope of the service and how we will work together.

3. 03

   Accounting handover

   We arrange the document handover and set up access to the platform.

We agree on the scope based on your needs. It can include bookkeeping, payroll, advice or support for international business.

Before the accounting handover, we agree on which documents and data need to be transferred and when we will start keeping your books.

We arrange the document handover and agree on who will prepare the year-end financial statements. These tasks form part of the accounting handover agreement.

Access to our platform is included in the accounting service. Use it to issue invoices, submit documents and view financial statements.

You submit documents through the platform or by email. We agree on how to submit them and which documents are needed when we start working together.

The platform supports issuing and receiving eInvoices. Invoice guides are available in the knowledge base.

Information about personal data processing is available in our privacy policy. Contact us with questions about data access and platform security.

The price depends on the scope of work, the number of transactions and employees, and your advice needs. We prepare a proposal after the initial meeting.

We agree on the contract duration and termination terms before we start work.

We send service invoices monthly. We agree on the payment method and due date when arranging the service.